Damascus Real Estate Service Center Hits 274,000 Transactions in 2026
The General Directorate of Cadastral Affairs in Damascus has announced significant milestones for its specialized Real Estate Service Center, which successfully processed more than 274,000 diverse services during the current year. This development is part of the Syrian government’s broader strategy to advance digital transformation and simplify administrative procedures, ensuring citizens can access essential real estate documentation and services with greater efficiency.
Maya Khwajkiye, Director of the center, reported that the total number of services provided since the beginning of the year reached 274,862. Of these, 39,157 transactions were handled in person. The majority of the center’s workload, however, was managed through electronic channels, with 223,740 real estate records extracted via the approved digital platform. Additionally, the center processed 10,291 services related to the alphabetical index, which allows citizens to view their total property holdings, alongside 1,674 authentication transactions carried out in coordination with the Ministry of Foreign Affairs.
Khwajkiye noted that the integration of a digital transformation system has significantly simplified the process of obtaining official documents. The system now relies on property numbers and real estate district identifiers, which has reduced the time and effort required by applicants and eased the administrative burden on the center. Ongoing efforts are focused on further developing these digital systems and continuing the digital archiving of real estate data. Plans are also underway to launch an integrated project to link the center with “back-office” operations to further enhance the efficiency and quality of service delivery.
Looking toward future expansion, Khwajkiye indicated that the center plans to introduce new surveying services and extend digital operations to include the Idlib and Aleppo governorates. This is part of a phased approach to implementing the digital transformation of the real estate sector across all Syrian governorates.
Clients visiting the center have expressed satisfaction with the new service standards. Mamoun Dabbas, a citizen using the center, noted that the flexibility of the procedures and the ease of accessing data electronically have directly contributed to faster transaction completion. Another citizen, Ahmed Habib, added that these improvements in operational mechanisms represent a significant step forward in enhancing service performance and providing an organized environment that effectively meets citizens’ needs.
This follows the General Directorate of Cadastral Affairs’ move last March to launch electronic services via the “Muamalate” (My Transactions) application and the “Anjez” (Complete) platform. These tools allow citizens to extract real estate records, submit requests, follow up on transactions, and pay fees electronically without the need to visit real estate offices in person.
Source: Syria Focus Arabic
